I have gone 2 Lotee's Custom Cuts, San Antonio, Texas 4 more than a year. I have always been happy with My cuts n Styles.
This last week, I Had Lotee color my hair. I am very sad. I took 2 hairpieces for her to match. She was well aware of the home color I had used.
After paying $129.00 for the color fee....Instead of a blond multi-tonal color, I ended up with BROWN...Her solution?
Wash my hair for a week...it should tone down. I wish she had told me she could not do it..rather than color my hair and leave me with BROWN.
Now I am stuck inside my home for a week, shampooing my hair everyday (2 times /day) hoping it fades.
I am so sad and dissappointed in her. She knew it was a financial hardship for me to pay her for this. I told her how I had to figure out a way in our budget how to pay for this appointment and how to budget the monthly upkeep for this. Silly me, thought, since I was a long established customer, she would DO THE RIGHT THING.
Evidently, the cash sale was more important to her than a loyal customer.
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- Hair Color
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- Beauty Centers and Spas
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